Fat Chips Shipping and Returns Policy
- Fat Chips are shipped using a flat rate of $10 per package.
- Order processing times are displayed on the product page, and depend on production schedules. We strive to fulfill in 1-2 business days for in-stock items and transit times are carrier dependent, but they typically range from 4-6 days in transit. Usually, you can expect your in-stock order to be delivered in about 8 business days. We currently ship exclusively with USPS.
- Pre-Orders are shipped in the order they were received.
- If there is a delay that is beyond our control we will reach out to you via email to handle the resolution.
- If a product is damaged or excessively delayed in delivery, please use the Contact Us page to reach out to us and we will do what we can to make it right.
- Due to the small-batch and made-to-order nature of our current production, we do not offer returns or refunds on delivered items. However, we genuinely want you have a great experience with our product so please reach out with the information on the Contact Us page to see how we can help.
- Any order can be cancelled or modified up until it has physically been packed and shipped by our team. This includes pre-orders, or modifications in quantity, payment method, and shipping address.
Have another question or issue?
Email us at hello@eatfatchips.com or use the Contact Us page! We'd love to hear from you!